Shipping & returns
Everything you need to know to receive your German products with peace of mind.
Delivered in 18 to 20 days
Anywhere in Morocco, from our own supply runs in Germany.
Cash on delivery
Pay in cash when the parcel reaches you — no risk taken upfront.
7-day returns
Satisfied or refunded on any product left unopened.
Frequently asked questions
How long does delivery take?+
Between 18 and 20 days from the moment your order is confirmed. We group orders to buy the products directly in Germany, then deliver anywhere in Morocco.
How much does delivery cost?+
It depends on the city: 19 MAD in Rabat, Salé and Temara, 29 MAD in greater Rabat, 35 MAD in major cities (Casablanca, Marrakech, Tangier, Fez, Agadir…), 39 MAD in mid-size cities and 45 MAD elsewhere. Delivery is free from 500 MAD spent.
How does cash on delivery work?+
You pay the courier in cash when your parcel arrives. Have the exact amount shown on your order confirmation ready.
Can I return a product?+
Yes. You have 7 days from delivery to tell us you want to return an item. Products must come back unused, unopened and in their original packaging. Return shipping is at your expense, unless the mistake is ours.
Are the products genuinely authentic?+
Yes. Every product is imported directly from Germany, in its original packaging, with full traceability.